Terms of Service

Last Updated: April 6, 2026
Effective Date: March 11, 2026

These Terms of Service ("Terms") govern your access to and use of the Interact Video Platform (the "Service") provided by Stonecraft Media ("Interact Video Platform," "Interact Video," "Interact," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

1.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.

1.2 Business Use Only

The Service is intended for business and commercial use only. It is not intended for personal, family, or household purposes.

1.3 US-Based Businesses Only

The Service is available exclusively to businesses incorporated or operating in the United States. By accessing or using the Service, you represent and warrant that you are a US-based business. If you are not a US-based business, you are not authorized to use the Service and must immediately cease access.

1.4 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

2. Account Registration and Security

2.1 Account Creation

To use the Service, you must:

Provide accurate and complete registration information

Maintain and update your information to keep it current

Comply with all applicable laws and regulations

2.2 HighLevel Integration

If you access the Service through HighLevel:

You authorize us to access your HighLevel account data

You are responsible for maintaining your HighLevel credentials

We will use your HighLevel data only as described in our Privacy Policy

2.3 Account Security

You are responsible for:

Maintaining the confidentiality of your account credentials

All activities that occur under your account

Notifying us immediately of any unauthorized access or security breach

We are not liable for any loss or damage arising from your failure to protect your account credentials.

2.4 Account Termination

We reserve the right to suspend or terminate your account at any time for:

Violation of these Terms

Fraudulent, abusive, or illegal activity

Non-payment of fees (if applicable)

Any other reason at our sole discretion

You may terminate your account at any time by contacting us at [email protected].

3. Alpha Testing Program

If you have been invited to participate in our alpha testing program, the terms in this section apply and, where they conflict with other sections of these Terms, govern.

3.1 Invitation-Only Access

Participation in the alpha testing program is by invitation only. Alpha access may be granted, modified, or revoked at any time at our sole discretion, with or without notice and without liability to you.

3.2 Confidentiality Obligations

By accepting alpha access, you agree to keep strictly confidential all information related to the alpha program, including but not limited to:

Unreleased features, functionality, and user interface elements

Platform performance characteristics and technical details

Pricing structures, business plans, and product roadmap

Bug reports, known issues, and internal communications

Any other non-public information disclosed to you in connection with alpha access

You agree NOT to:

Disclose, publish, post, or discuss any alpha-related information on social media, forums, blogs, press outlets, or any other public or private channel outside your organization

Share alpha access credentials, invite others, or grant any third party access to alpha features without our prior written permission

Use alpha features or information to develop, assist in developing, or evaluate a competing product

3.3 Survival of Confidentiality

Your confidentiality obligations under this section survive the termination of your alpha access and remain in full force and effect indefinitely until the specific features or information are publicly released by Stonecraft Media.

3.4 No Guarantees for Alpha Features

Alpha features are provided "as is" with no service level agreement, uptime commitment, or warranty of any kind. Alpha features may be modified, withdrawn, or never released to the general public. You use alpha features entirely at your own risk and are solely responsible for any reliance you place on them.

3.5 Feedback

Any feedback, bug reports, or suggestions you provide regarding alpha features are subject to the Feedback license in Section 5.3 of these Terms — you grant us a royalty-free, irrevocable, perpetual license to use such input without any compensation or obligation to you.

3.6 Remedies for Breach

You acknowledge that a breach of your confidentiality obligations under this section would cause Stonecraft Media irreparable harm for which monetary damages would be an inadequate remedy. In addition to any other remedies available at law or equity, Stonecraft Media may seek immediate injunctive or other equitable relief from any court of competent jurisdiction without the requirement to post bond.

4. Use of the Service

4.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

4.2 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

Prohibited Activities:

Violate any applicable laws, regulations, or third-party rights

Upload, create, or distribute content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable

Infringe any intellectual property rights, including copyrights, trademarks, patents, or trade secrets

Impersonate any person or entity or misrepresent your affiliation

Interfere with or disrupt the Service or servers/networks connected to the Service

Attempt to gain unauthorized access to any portion of the Service

Use automated systems (bots, scrapers, etc.) without our prior written consent

Reverse engineer, decompile, or disassemble any part of the Service

Remove, alter, or obscure any copyright, trademark, or other proprietary notices

Use the Service to send spam, phishing attempts, or malicious content

Collect or harvest personal information from other users

Use the Service for any competitive purposes or to build a competing product

4.3 Content Standards

All content you create or upload must:

Comply with all applicable laws and regulations

Not violate any third-party rights (copyright, trademark, privacy, publicity, etc.)

Not contain malware, viruses, or other harmful code

Not be misleading, deceptive, or fraudulent

4.4 Monitoring and Enforcement

We reserve the right (but have no obligation) to:

Monitor use of the Service for compliance with these Terms

Remove or disable access to any content that violates these Terms

Take appropriate legal action against violators

Cooperate with law enforcement authorities

5. Your Content

5.1 Ownership

You retain all ownership rights to the content you upload, create, or store on the Service ("Your Content"). This includes:

Videos, images, and other media files

Interactive video projects and configurations

Custom branding and themes

Any other content you create or upload

5.2 License to Us

By uploading Your Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to:

Store, process, and transmit Your Content

Display Your Content to you and authorized users

Make backup copies for disaster recovery

Perform technical operations necessary to provide the Service

This license exists only for the purpose of operating and improving the Service and terminates when you delete Your Content or terminate your account.

5.3 Your Responsibilities

You are solely responsible for:

The accuracy, quality, and legality of Your Content

Obtaining all necessary rights, licenses, and permissions for Your Content

Compliance with all applicable laws regarding Your Content

Backing up Your Content (we are not a backup service)

5.4 Content Removal

We reserve the right to remove or disable access to Your Content if:

It violates these Terms or applicable law

We receive a valid legal request or court order

It poses a security or technical risk to the Service

Your account is terminated

5.5 No Endorsement

We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any content posted through the Service.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service and its entire contents, features, and functionality (including but not limited to software, text, displays, images, video, audio, design, selection, and arrangement) are owned by Stonecraft Media and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Trademarks

"Interact Video Platform," "Interact Video," the Interact Video Platform logo, and other marks are trademarks of Stonecraft Media. You may not use these trademarks without our prior written permission.

6.3 Feedback

If you provide us with feedback, suggestions, or ideas about the Service ("Feedback"), you grant us an unlimited, irrevocable, perpetual, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.

6.4 Open Source Software

The Service uses certain open-source software components licensed under their respective open-source licenses.

7. Third-Party Services and Integrations

7.1 Third-Party Services

The Service integrates with HighLevel for CRM and marketing automation, as well as infrastructure and operational service providers that support hosting, data storage, error tracking, and other platform functions. Your use of HighLevel is subject to its terms of service and privacy policy.

7.2 Third-Party Content

The Service may contain links to third-party websites or content. We are not responsible for:

The availability, accuracy, or content of third-party sites

Any products, services, or content available through third-party sites

The privacy practices of third-party sites

7.3 No Warranties for Third-Party Services

We make no warranties or representations about third-party services and disclaim all liability for any harm or damages arising from your use of third-party services.

8. Payment and Billing

8.1 Fees

Certain features of the Service may require payment of fees. All fees are:

Stated in U.S. dollars

Exclusive of applicable taxes

Non-refundable except as required by law

8.2 Payment Terms

If you purchase a paid subscription:

You authorize us to charge your payment method

Fees are billed in advance on a recurring basis (monthly or annually)

You must provide current, complete, and accurate billing information

You must promptly update payment information if it changes

8.3 Automatic Renewal

Subscriptions automatically renew unless you cancel before the renewal date. You can cancel at any time through your account settings or by contacting [email protected].

8.4 Price Changes

We reserve the right to change our fees at any time. We will provide at least 30 days' notice of fee increases. Your continued use after the price change constitutes acceptance of the new fees.

8.5 Late Payment

If payment is not received by the due date:

We may suspend or terminate your access to the Service

You remain liable for all unpaid fees

We may charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower

8.6 Taxes

You are responsible for all applicable US sales and use taxes related to your purchase of an Interact Video Platform subscription. Taxes based on our net income are our responsibility.

9. Service Availability and Support

9.1 Service Availability

We strive to provide reliable service but do not guarantee:

Uninterrupted or error-free operation

That the Service will meet your specific requirements

That defects will be corrected

That the Service is free from viruses or harmful components

9.2 Scheduled Maintenance

We may perform scheduled maintenance that temporarily interrupts service. We will provide reasonable advance notice when possible.

9.3 Support

Support is provided via email at [email protected]. Response times vary based on your subscription level and the nature of the issue.

9.4 Service Modifications

We reserve the right to:

Modify, suspend, or discontinue any part of the Service at any time

Change features, functionality, or capacity limits

Impose limits on certain features or restrict access to parts of the Service

10. Data and Privacy

10.1 Data Processing

We process your data in accordance with our Privacy Policy. By using the Service, you consent to such processing.

10.2 Data Security

We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure. You use the Service at your own risk.

10.3 Data Backup

You are solely responsible for backing up Your Content. We are not a backup service and are not liable for any loss or corruption of Your Content.

10.4 Data Retention

We retain your data as described in our Privacy Policy. Upon account termination, we may delete your data after a reasonable period.

10.5 Data Portability

You may export Your Content at any time through the Service interface or by contacting [email protected].

11. Viewer Analytics and End-User Data

11.1 Your Responsibilities

When you use the Service to create interactive videos viewed by end-users:

You are the data controller for end-user data

You must comply with all applicable US federal and state privacy laws (including CCPA where applicable)

You must provide appropriate privacy notices to your end-users

You must obtain necessary consents for data collection and cookies

11.2 Our Role

We act as a data processor for viewer analytics data. We:

Process viewer data only on your behalf and per your instructions

Implement appropriate security measures

Assist with data subject requests as reasonably required

Delete or return viewer data upon your request

11.3 Data Processing Agreement

If you require a formal Data Processing Agreement (DPA), contact [email protected].

12. Disclaimers and Limitations of Liability

12.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY

FITNESS FOR A PARTICULAR PURPOSE

NON-INFRINGEMENT

TITLE

QUIET ENJOYMENT

ACCURACY OF DATA

SYSTEM INTEGRATION

WE DO NOT WARRANT THAT:

The Service will meet your requirements

The Service will be uninterrupted, timely, secure, or error-free

Results obtained from the Service will be accurate or reliable

Any errors in the Service will be corrected

12.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STONECRAFT MEDIA SHALL NOT BE LIABLE FOR:

Indirect Damages:

Indirect, incidental, special, consequential, or punitive damages

Loss of profits, revenue, data, or use

Loss of business opportunity

Cost of substitute services

Damage to reputation or goodwill

Liability Cap: Our total liability for all claims arising from or related to the Service shall not exceed the greater of: (a) $100, or (b) the amount you paid us in the 12 months preceding the claim.

Exceptions: This limitation does not apply to liability for death or personal injury caused by our negligence, fraud, or other liability that cannot be excluded by law.

12.3 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the disclaimers and limitations of liability set forth herein, and that they form an essential basis of the bargain between us.

13. Indemnification

You agree to indemnify, defend, and hold harmless Stonecraft Media, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

Your use of the Service

Your violation of these Terms

Your violation of any rights of another party

Your Content or any content you post or transmit

Your violation of any applicable laws or regulations

Any claim that Your Content caused damage to a third party

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the State of Kansas, United States, without regard to conflict of law principles.

14.2 Informal Resolution

Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days of receiving written notice.

14.3 Exclusive Jurisdiction

If a dispute cannot be resolved informally under Section 14.2, both parties consent to the exclusive jurisdiction of the state and federal courts located in Shawnee County, Kansas for the resolution of any and all disputes arising from or related to these Terms or the Service. Both parties waive any objection to the laying of venue in Shawnee County, Kansas and waive any claim that such courts are an inconvenient forum. There is no arbitration under these Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Stonecraft Media regarding the Service.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.5 No Agency

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Stonecraft Media.

15.6 Force Majeure

We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.7 Survival

Provisions that by their nature should survive termination shall survive, including but not limited to: Section 3.3 (Confidentiality Survival), Section 6 (Intellectual Property Rights), Section 12 (Disclaimers and Limitations of Liability), Section 13 (Indemnification), and Section 14 (Dispute Resolution).

15.8 Notices

Notices to you may be sent to the email address associated with your account. Notices to us should be sent to [email protected].

15.9 US Compliance

You agree to comply with all applicable US federal, state, and local laws and regulations in connection with your use of the Service.

16. Contact Information

For questions about these Terms, contact us:

Stonecraft Media
Email: [email protected]
Support: [email protected]
Privacy: [email protected]

17. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.